Microsoft Dynamics CRM
- Sales module
- 360° customer view: from the contact person’s details through to the history of exchanges with all the company’s departments, etc.
- Opportunities management, estimates, orders and invoices
- Commercial activity management
- Marketing module
- Marketing activity management: Definition of targets, competition watch, e-mail management.
- Marketing campaign management: Evaluation of the effectiveness of a campaign and its effect on turnover
- Service module
- Incident and claims management
- Analyses and reporting: Microsoft Dynamics CRM integrates SQL Server Reporting Services, to enable you to measure activity performance in real-time.
- Management of daily activity
- Upgradeability
and innovation
Microsoft CRM is a 100% .NET application. The capacity of the .NET platform means that CRM can be upgraded according to the company’s requirements.
