COMPANY 
Microsoft Dynamics CRM
- Sales module
- 360°
customer view: from the contact person’s details
through to the history of exchanges with all the company’s
departments, etc.
- Opportunities
management, estimates, orders and invoices
- Commercial
activity management
- Marketing module
- Marketing
activity management: Definition of targets, competition
watch, e-mail management.
- Marketing
campaign management: Evaluation of the effectiveness of a
campaign and its effect on turnover
- Service module
- Incident
and claims management
- Analyses
and reporting: Microsoft Dynamics CRM integrates SQL
Server Reporting Services, to enable you to measure activity
performance in real-time.
- Management of daily
activity
- Upgradeability
and innovation
Microsoft CRM is a 100% .NET application. The
capacity of the .NET platform means that CRM can be upgraded according
to the company’s requirements.
